ModCloth: Fashioning a
Customer-First Digital Strategy
How ModCloth leverages data-driven personalization to cultivate a passionate customer community that in turn helps shape the online retailer's website.
ModCloth's customer base is highly engaged, which means the bar for delivering a great online experience is equally high. The online retailer rises to the challenge by turning customer insights into innovative website features and relevant content that keeps its fan base coming back for more.
This customer story will tell you how ModCloth:
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