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The state of ecommerce personalization today

To create this comprehensive 56-page report, digital intelligence research firm L2 “mystery shopped” 100+ major retailers. Then they reverse-engineered the customer service, personalization, and overall experience they received and analyzed the results.

Here’s what you'll learn:

  • How L’Oréal Paris provides trades utility for customer data
  • The four types of data capture and how you can leverage each one
  • Unexpected ways brands use product recommendations
  • How Staples uses browsing history to test real-time, micro-targeted offers

Find out how your firm stacks up and get inspired by the industry’s leaders. Download your copy of the report now.

Here’s what you’ll learn:

  • How L’Oréal Paris provides trades utility for customer data
  • The four types of data capture and how you can leverage each one
  • Unexpected ways brands use product recommendations
  • How Staples uses browsing history to test real-time, micro-targeted offers

 

 

 

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