People have been talking about “omnichannel” for a decade or more, but recently the excitement has reached a new pitch. So why is it different now? And what could these new technical developments mean for your business?
Whether you are already considering omnichannel solutions for your organization or just looking to learn what’s behind the buzzword, join Monetate experts Maribeth Ross, SVP Marketing, and Ryan MacKnight, Senior Product Manager, for a one-hour interview that covers a full overview, from the conceptual to the practical.
Maribeth and Ryan discuss:
- What omnichannel is and how it works;
- Requirements and considerations for implementation, both technical and organizational;
- What it looks like in practice: real use cases that will illustrate the significance of this capability for your customers and your business.
Watch it now to learn about the power of linking your customer data for a fully integrated multi-channel experience.